Responsible Service of Alcohol (RSA)
SITHFAB021
Nationally Recognised RSA training.
TLH Training Group provides SITHFAB021 Responsible Service of Alcohol (RSA) training courses in Parramatta, Sydney Metro, and regional New South Wales.
Our RSA Course is ideal if you are preparing to work in any industry where alcohol is sold or served, such as hotels, restaurants, bottle shops, or licensed clubs. This course is essential for anyone who interacts with patrons on licensed premises.
RSA training equips you with the knowledge and skills needed to responsibly sell, supply, or promote alcohol, ensuring you understand your legal duty of care and the principles of harm minimisation.
The RSA certification offered through TLH Training Group is a nationally recognised training program that meets the requirements of SITHFAB021 Provide responsible service of alcohol and Liquor and Gaming NSW (L&G NSW) RSA course. This unit of competency is nationally recognised and accredited by the Australian Skills Quality Authority (ASQA).
To view full unit details please visit www.training.gov.au
Important information prior to enrolling with TLH Training Group
Course Delivery
This course will be delivered in the workplace or at a TLH Training Group site (10-14 Smith Street, Parramatta, NSW, 2150).
Entry Requirements
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Age Requirements: Students must be a minimum of 16 years old.
There are no formal entry requirements. However, you should have adequate literacy and numeracy (LLN) skills.
You must provide a valid photo identification, such as a photo ID card, driver’s license, or passport. Please note that mobile device photos will not be accepted.
This course is subject to State and Territory licensing requirements.
Have your Unique Student Identifier (USI) ready before attending the course. To create a USI number, visit https://www.usi.gov.au/students/create-your-usi.
Course Duration
Face to Face – 7 hours (minimum)
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the sections following.
Certificate Renewal Requirements
Interim Certificates: Upon successful completion of an RSA course, you will receive an interim certificate. This certificate is valid for 90 days and allows you to work immediately.
Competency Cards: To obtain a NSW RSA competency card, present your interim certificate to a Service NSW centre and complete a 100-point identification check. Service NSW will mail your card to your nominated address. Please allow up to one month for its delivery. You can also add this to your Service NSW App.
Your NSW competency card expires after five years. Your expiry date is displayed on your card. For more detailed information visit FAQs for the Liquor & Gaming Industries.
Course Fees and Payments
Please see the bottom of the page for the course fee.
Refund and fee protection policy – Please refer to the student handbook.
Payment Terms – Payment for individual participants is upfront via our booking system. Group booking payment terms are based on the agreement between the client and TLH Training Group.
Work Placement Arrangements
No work placement will be required as part of this course.
What happens at the course?
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Delivery of course information and learning activities.
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Students are offered multiple opportunities to demonstrate their knowledge and skills throughout the course to deem them competent across the unit.
There are 3 components to this RSA program:
Theoretical training in the classroom (Multiple Choice & Short Answer)
Practical training in the classroom
Assessment for both knowledge and skills
This RSA course combines videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.
Learners Rights, Responsibilities and Support, including Complaints
Please note that enrolment to this course is made with TLH Training Group RTO 45504. The student handbook, located at the bottom of this page, provides all details relating to rights and responsibilities, including complaints and appeals.
We also combine other units of competency with this course. Please contact us for more information.
